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Clerx Social Media Intake
Turn Facebook and Instagram messages into qualified leads and scheduled consultations
- 24/7 social media intake for law firms and other service-based businesses
- Responds instantly to Facebook and Instagram inquiries
- Qualifies leads and captures critical intake information
- Books free or paid consultations directly on your calendar
- Syncs conversations to your CRM or practice management system
- Works seamlessly with Clerx AI Receptionist, Clerx Website Chat, and Clerx Text Messaging
"Social media inquiries get an instant response, even after hours. It feels like having a dedicated intake team member managing every conversation without the overhead."
Denise McGettrick
Founding Attorney at McGettrick Law
Houston, TX
How Clerx Handles Facebook and Instagram Intake
An AI intake assistant that follows your firm's rules from the first message to the scheduled consultation
Instant Response and Engagement
- Responds to Facebook and Instagram messages 24/7
- Greets prospective clients and answers common questions about your services
- Captures contact information, case details, and inquiry type through structured conversations
- Provides consistent, professional responses designed for high-trust client conversations
- Communicates in English and Spanish, with support for 50+ languages
Intake and Scheduling
- Follows your firm's intake playbooks with dynamic follow-up questions
- Qualifies leads based on your practice areas, locations, eligibility criteria, and intake rules
- Flags urgent and high-priority inquiries based on your firm's instructions
- Books paid or free consultations, meetings, or visits directly on your calendar
- Triggers confirmations and reminders through your connected scheduling workflow
Sync and Handoff
- Pushes contacts, conversations, transcripts, and tasks into your CRM or practice management system
- Gives your team the complete conversation history before follow-up
- Connects social media, website, phone, and text conversations through one coordinated intake workflow
- Reduces repeated questions and creates a more seamless experience across channels
Why Law Firms Choose Clerx Social Media Intake
See how firms use Clerx Social Media Intake to respond faster, qualify more inquiries, and book more consultations from Facebook and Instagram.
Never Miss a Social Media Inquiry
Respond to prospective clients day and night, including after hours, weekends, and holidays.
Book More Consultations
Qualify inquiries quickly and turn Facebook and Instagram conversations into scheduled consultations.
Bilingual by Default
English and Spanish included, with support for 50+ languages.
Reduce Admin Work
Automate intake, follow-up, scheduling, confirmations, and reminders.
Customized for Your Firm
Conversation flows, qualification rules, calendars, and CRM integrations match your workflow.
Works Across Your Intake Channels
Connect Social Media Intake with Clerx AI Receptionist, Website Chat, and Text Messaging in one coordinated workflow.
Built to support businesses of all sizes
Clerx adapts to your business's unique needs, no matter the scale.
Solo and Small Teams
A cost-effective intake solution that captures more leads without adding administrative overhead
Growing Midsize Teams
Scalable intake support that helps teams manage higher inquiry volumes without additional staffing
Larger Organizations
A centralized intake solution that creates consistent client experiences across channels, teams, and locations
Service-Based Businesses
Improve responsiveness, consistency, and ROI across customer communications
FAQ
Turn Facebook and Instagram Messages Into Scheduled Consultations
Let Clerx respond, qualify, and schedule 24/7 so your team can focus on the case.
Book a Live Demo